To allow you to try on your jewelery at home and to be sure that it gives you complete satisfaction, we give you the option of returning your purchases to us for reimbursement within 30 days.
Returns are free in mainland France. Enjoy!
Your basket is empty
Start your shopping and explore our products:
Write your message below, we will print it on a nice card and place it in your order.
LBG SAS (hereinafter referred to as "LBG"), operating under the brand name Aglaïa & Co, offers for sale costume jewelry items and accessories on its website www.aglaiaco.com.
In order to offer for sale, sell and deliver its products, LBG collects personal data from users of its website.
LBG, as data controller, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of 27 April 2016 on the protection of personal data.
The customer is informed that certain data must be collected by LBG in order to perform its services. If the customer does not wish to communicate these data, LBG will not be able to perform its services.
The data controller, who collects the personal data and implements the data processing is the company LBG par actions simplifiée with a capital of 36 000 €, registered in the Trade and Companies Register of Marseille under the number 808 346 605, whose registered office is located at 17 La Canebière in Marseille (13001), France.
LBG is required to collect personal data from users on the website www.aglaiaco.com.
The personal data that may be collected are the following:
Data related to payment methods (credit card number, expiration date, authorization number, security code) are collected directly by our providers Shopify and Paypal.
Third-party providers of applications, tools, gadgets and plug-ins on our website and mobile application, as well as the networks on which we publish editorial and promotional content (such as Facebook and Instagram) may also use automated, interest- and context-related means to collect user data (interactions with features and profiling of online activity). This data is collected directly by these providers and/or third parties and is subject to their policies. To the extent permitted by applicable law, LBG is not responsible for the practices of these providers and third parties.
The Data collected in the context of the use of the site of the application or in the physical stores are subject to processing for the purposes described in the table below.
The regulations in force protect the privacy of users and require any data controller to be able to justify a legitimate basis for such processing. The regulation thus foresees among the legal bases of treatment:
|Purposes of the processing||Use of the data|
|Management of orders and sales of products and provision of services; management of complaints, withdrawals and product returns||Use of data to provide products and services (from shopping cart and orders; sale, return and refund of purchased products)|
|Carrying out transactions, especially payment transactions||Our payment service providers (Stripe and Paypal) use the information relating to the means of payment during the payment of each order. This data can also be used for fraud prevention during the payment of the order and/or management of unpaid orders after the order has been placed.|
|Creation and management of the customer account||The personal data of a customer registered on the website are used (e-mail address, password)|
|Delivery of ordered products||Personal data (contact information, email address) are used to ensure deliveries|
|Manage the website and fight against fraud||Personal data (cookies) to update and enrich Our Website and to fight against internet fraud|
|After-sales service: exchanges with customer service||Personal data is used to interact with customers. As such, exchanges between the customer service and the customer made by phone or chat may be recorded to improve the quality of service. The customer may object to this at any time|
|Send newsletters and privileged offers provided that the user checks the box expressing his acceptance, provided for this purpose, when registering for the Services||Personal data is used to inform customers about our products and services and to personalize the products offered on social networks|
|To analyze visits to the website and their frequency, audience measurement, studies, statistics, surveys (cookies) and improve the user experience on the website||Personal data is used to inform customers about our products and services and to personalize the products offered on social networks|
LBG does not share any personal data for commercial purposes with third parties.
The user has the right to modify his personal data and to withdraw his consent at any time by logging into his customer account.
The personal data collected are transmitted to LBG's service providers, who may carry out processing on behalf of LBG (subcontractors) and/or their own account (data recipients).
The recipients of the data are:
The recipients listed below may have access to the data collected to:
In accordance with Articles 14 to 22 of Regulation 2016/679 of 27 April 2016, any natural person using the www.aglaiaco.com website has the right to exercise the following rights:
Finally, if LBG detects a violation of personal data likely to generate a high risk for the rights and freedoms of its users, it undertakes to inform the users concerned as soon as possible.
The user can exercise all these rights by logging into his customer area, by contacting the customer service at email@example.com or by mail at LBG - 17 La Canebière - 13001 Marseille, France.
The user will have to join to his request a proof of identity.
In the event of no response or an unsatisfactory response, the user may refer the matter to the supervisory authority in his country of residence, for France, the CNIL: https://www.cnil.fr/.
User data will not be retained beyond the period strictly necessary for the purposes set forth herein and in accordance with applicable laws and regulations. In this regard, data used for prospecting purposes may be retained for a maximum of 3 years from the closing of the user's account or the last contact of the prospect concerned. The user's data is deleted when the retention periods expire. Nevertheless, the data may be archived beyond the periods provided for the needs of research, the establishment, and the prosecution of criminal offences with the sole aim of allowing, as necessary, the provision of these data to the judicial authority.
Archiving implies that these data will be anonymized and will no longer be available online but will be extracted and stored on an autonomous and secure medium.
As the person in charge of processing, LBG undertakes to take all necessary precautions to preserve the security and confidentiality of the data and in particular, to prevent them from being altered, distorted or accessed by unauthorized third parties.
LBG has concluded service contracts with partners having a certain expertise in the field of data protection.
Payment service providers
The payment of purchases on the site www.aglaiaco.com is made either via Paypal or via the secure platform of our payment provider Stripe.
LBG does not have access to customer payment data.
When browsing our website, information relating to the navigation of the user's terminal (computer, tablet, smartphone, etc.), may be recorded through files called "Cookies".
The cookie makes it possible to carry out a follow-up of navigation or an analysis of the behavior of the user, and in particular:
The user can modify his or her preferences regarding cookies through the browser software used.
LBG's official Facebook and Instagram accounts may allow users to post their content. The user is informed that the content published on these social networks can be seen by any third party, and that increased vigilance is required from users when they provide certain personal data on these sites or applications such as financial data, address or any sensitive data. LBG is in no way responsible for any damage caused by third parties due to or resulting from the publication of their personal data by users.
The website may provide links to non-LBG sites, applications and services that may be operated by third party companies.
LBG is not responsible for the processing of personal data by these third party sites. The user should consult the personal data protection policies.
LBG's Data Protection Officer or Personal Data Manager ensures compliance with the regulations and rules in force, and in particular must establish a register of personal data processing activities.
The user can contact the Data Protection Officer or Personal Data Manager of LBG at firstname.lastname@example.org.
Last updated on January 28, 2020.