What are the delivery and return conditions?
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Orders are prepared and dispatched within 48 hours of receipt (excluding Sundays and public holidays).
You will be notified by e-mail as soon as your parcel is dispatched, and will receive your order tracking number to keep you informed of the progress of your order.
During busy periods, order preparation may take up to 72 hours.
Delivery within France is free for all purchases over €79.00.
For delivery outside the European Union, customs charges may apply and are payable by the customer.
We understand that buying a piece of jewelry on the Internet can be a daunting experience. So, to allow you to try the jewel at home, and to make sure you're completely satisfied with it, we give you the option of returning it to us within 30 days.
To make a return from France, take your parcel tracking number or your order number, go to our returns platform by clicking on the link below and let us guide you. You'll be able to generate a returns slip that will enable you to send the parcel back to us.
For returns from abroad, you are responsible for the return shipping costs. Please return any unsuitable products by tracked parcel to the following address:
LBG SAS - Aglaia & Co, 17 La Canebière, 13001, Marseille, France
Upon receipt of your parcel by our logistics team, you will receive an e-mail to inform you of its safe arrival. We will then reimburse the returned product(s) within 15 working days. The method of reimbursement is the one used to pay for your order. For example, if you paid by credit card, we will credit your card. Please note that it is not possible to change the method of payment for a refund.
All jewelry in the European Union (including French overseas departments and territories) is covered by the 30-day return guarantee, provided that :
We are responsible for return shipping costs within metropolitan France.
We do not accept returns from abroad.
We do not carry out exchanges. If one of our products does not suit you and you would like to change it, please return your order first and then place a new order.
If you have any questions, please contact us by e-mail: hello@aglaiaco.com
Our team is at your disposal to answer all your questions. We are available Monday to Friday from 9am to 5pm by email, whatsapp and on our social networks.
Contact usSustainable Jewelry
Handcrafted in Europe
Free delivery
in the US from $100
Extended returns
within 60 days for holidays
Rated 4.8/5
On over 2000 Reviews
Secure Payment
CB, Visa, Mastercard, Paypal, Alma
Timeless jewels designed to embellish your everyday life and stay with you for years to come. Captivating creations handcrafted in Europe for unique quality. A desire to show women off without ever hiding. Welcome to Aglaia.